Gift Card FAQs

View our FAQs: 

1. Where can I buy a Leia gift card?

Our gift cards can be only be purchased in our Leia stores.

2. Where can I use a Leia gift card?

Our gift cards can be redeemed in any of our Leia stores.

3. Will my gift card expire?

Yes, you’re gift card will expire 1 year after date of purchase. If you need us to clarify this date for you, then contact our Customer Service team.

4. How do I find out the balance on my gift card?

You can check your balance here.

5. Can I use my gift card as a part payment?

Yes.

6. Can I use more than one gift card in one transaction?

Yes.

7. Can I top up my gift card?

Yes, gift cards can be topped up in any of our Leia stores.

8. My gift card/voucher has been lost/stolen, what do I do?

Please contact customer.services@leialingerie.com with your details and we’ll investigate your query further and deactivate the gift card so that funds cannot be used.

9. I have been given a Leia gift card as a credit note, what does this mean?

Our credit notes work in exactly the same way as our gift cards. The balance that is loaded onto the card can be redeemed in any our Leia stores.

10. Can a gift card be refunded?

No, unfortunately we do not issue refunds for any gift cards or vouchers.

 

If you have any further queries then please do not hestitate to contact customer services who will be in touch soon with the answers you need.